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Privacy Policy

Last Updated: 21 August 2026


Welcome to Nature & Neon. We operate the website https://www.natureandneon.com and provide specialised B2B cross-cultural corporate planning, international itinerary logistics and professional consultancy services. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and share your personal information when you visit our website, utilise our consultancy services, or coordinate managed corporate itineraries with us.

1. Information We Collect
To design bespoke cross-cultural itineraries and provide optimal corporate consultancy services, we must collect specific information. This includes:
Identity Data: First name, last name, date of birth, gender, nationality, and passport or driving licence details (required for international itinerary clearance, visa support and secure local registry compliance).
Contact Data: Business email address, telephone number and corporate billing or corporate registry address.
Financial Data: Corporate payment card details, bank details and billing information (processed securely through our authorised payment processors).
Itinerary and Coordination Data: Scheduled project dates, transit coordination, preferred corporate accommodations, curated cultural itineraries, and essential dietary restrictions.
Special Category Data: Critical information regarding specific medical conditions, reduced mobility, or accessibility requirements that impact corporate project logistics. We only collect this with your explicit, proactive consent.
Technical and Usage Data: IP address, browser type, location settings, operating system and data on how you interact with our website.

2. How We Collect Your Data
We gather information through different professional methods:
Direct Interaction: Forms you complete on our site, inquiry submittals, or direct communication via email, phone and professional business portals.
Automated Technologies: Technical cookies and tracking features that securely log analytical data as you browse our website.
Third Parties: Corporate partners, corporate travel coordinators, or institutional clients who arrange professional cross-cultural packages on your behalf.

3. How and Why We Use Your Data
We will only process your personal information when legally permitted under UK data protection laws. We rely on the following legal bases:
Contract Performance: To process, manage, coordinate and execute your professional consultancy agreements, bespoke corporate itineraries, and on-the-ground project logistics.
Legal Compliance: To comply with national regulations, corporate disclosure laws, border management mandates, or corporate tax obligations.
Legitimate Interests: To safely improve our consultancy offerings, manage client relations, protect our corporate network against fraud and conduct general internal business analysis.
Consent: When you explicitly opt-in to receive our corporate insight newsletters or choose to share critical medical or dietary safety data.

4. Who We Share Your Data With
To successfully deliver custom corporate itineraries and cross-cultural consultancy, we share necessary data with selected external third parties:
Primary Regional Partners and Facilitators: Carefully selected in-country corporate accommodation hosts, localised transit providers and designated cultural facilitators or corporate liaisons who fulfill your on-the-ground itinerary elements.
Service Providers: Specialised IT support, website analytics tools (e.g., Google Analytics), professional email delivery systems and secure commercial payment processing gateways.
Government Authorities: Regulatory bodies, border control, or immigration bureaus as strictly mandated by international laws governing corporate travel corridors.

5. International Data Transfers
To fulfill our cross-cultural consultancy operations, your information may be transferred outside the United Kingdom to authorised partners and local operational teams located in Mainland China (specifically our regional coordination corridor in Chongqing). We utilise robust safeguards, standard contractual clauses and secure business channels to ensure your data remains protected to equivalent UK legal data safety standards.

6. Data Security and Retention
Security: We use strict physical, electronic and managerial safeguards to protect your personal data from unauthorised access, accidental loss, or alteration.
Retention: We only keep your personal data for as long as necessary to fulfill the purposes we collected it for, including any ongoing legal, accounting, tax, or corporate reporting requirements.

7. Your Legal Rights
Under the UK GDPR and international data protection laws, you hold specific enforceable rights regarding your personal information:
Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct incomplete or inaccurate data.
Erasure: Request that we delete your data under certain conditions.
Object or Restrict: Object to direct corporate marketing or restrict the processing of your data.
Data Portability: Request the transfer of your data to you or another provider.
Withdraw Consent: Withdraw your consent at any time where we rely on it to process your data.

8. Cookies and Third-Party Links
Our website uses cookies to improve your user experience and analyse our web traffic. You can configure your browser to reject cookies, though some website features may stop functioning correctly. Our website may feature links to external third-party partner sites; we do not control their independent privacy practices.

9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please reach out to us at:
Business Name: Nature And Neon Ltd

Registered Office Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Company Number: 17403038
Email Address: hello@natureandneon.com

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